Privacy Policy

At Buzz Academy, accessible from www.mybuzzacademy.com one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@mybuzzacademy.com.

1. Information We Collect

We collect information in several ways to provide our English learning services to you:

• Registration and Contact Data: When you book a free trial lesson or purchase a package, we may ask for your contact information, including your name, email address, phone number (WhatsApp), and your child’s first name/age.
• Payment Data: Financial transactions are entirely processed securely by our third-party payment partners (Stripe and PayPal). We do not store your banking details or credit card numbers on our servers.
• Usage Data: Like most websites, we collect log files and cookies to analyze site performance via tools like Google Analytics and Google Ads. This includes IP addresses, browser types, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Schedule, modify, and manage your private lesson sessions.
• Process your payments and issue invoices.
• Communicate with you (via email or WhatsApp) regarding class reminders, teacher feedback, and technical support.
• Improve and personalize your experience on our platform.
• Detect and prevent fraud.

3. Third-Party Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is shared only with trusted service providers essential to running the school:

• Zoom: To deliver our live, one-on-one classes.
• Stripe / PayPal: For processing your payments securely.
• Analytics Tools (Google): To understand how our site is used and to optimize our advertising campaigns.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and to comply with our legal obligations (such as for accounting and billing purposes).

5. Your Rights (GDPR)

In accordance with European data protection regulations (GDPR), you have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to request the correction of any inaccurate information.
• The right to request the deletion of your personal data from our systems.
• The right to withdraw your consent at any time.

To exercise any of these rights, please contact us directly at contact@mybuzzacademy.com.

6. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.